Frequently Asked Questions

Mattresses typically last between 7-10 years, however there are many variables that influence the longevity of your mattress. We recommend using a mattress protector to help extend the life of your mattress.

The best mattress for you depends on your preference. If you're looking for more support, one of our Ascend or Peak hybrid options would be best for you. If you want the contouring feel of pure memory foam, you'd like the Embark mattress.

The best size mattress for each person depends on a variety of factors—room size, who will be sleeping in the bed, etc. A Split King is very popular as both you and your partner can control your own side of the bed when paired with an adjustable base. You can view our mattress size guide [link] or mattress comparison chart [link] to learn more.

This is dependent on preference. It is important to note that a mattress feel isn't limited to these two categories. There are a variety of options available to you based on your sleep style and personal preference. Typically, side sleepers or those with back pain opt for a more plush option, while those who sleep on their back or stomach will prefer a firmer mattress.

No. All Malouf mattresses are made to work with any flat foundation without the need for a box spring. Simply place your base directly on an adjustable base, flat frame, or Malouf upholstered platform base.

Yes. All Malouf mattresses are made to be compatible with an adjustable bed base for optimal comfort.

Yes. We recommend using a mattress protector to protect your investment from spills, stains, and dust mites. The warranty on your mattress will also be voided if you do not use a mattress protector. All Malouf mattress purchases come with a five-sided smooth mattress protector and the option to upgrade.

A hybrid mattress combines the benefit of innerspring coils with multiple layers of foams to satisfy a variety of sleep styles and preferences. They offer better support and can relieve pressure points in the hips, back, and shoulders.

Our AltiCoil™ comfort layer is part of our Peak line of mattresses. They are miniature coils located under the top layer of foam that are super responsive and compress and expand for more targeted relief. They flex with your body so you can experience optimal comfort and support.

All Malouf sheets are available in a Split King option that has two fitted sheets, one flat sheet, and pillowcases, so it is easy for you to upgrade your sleep with everything you need to outfit your new bed.

Yes. All Malouf mattresses are compressed and rolled in a box, making them easy to transport to your bedroom upon delivery. Setup is easy—all you need to do is open your mattress and let it decompress for 24 hours before sleeping on it.

ActivAir foam is available in our Peak line and is the perfect blend of contouring and responsive support. It is considered medium-firm in feel and is loved by all sleep styles. CoolSync foam is available in all three mattress lines. It is cooler than regular memory foam and is perfect for those who sleep hot. It has the contouring feel of memory foam and is considered more plush. AeroFlex latex foam is available in our Ascend line. It has a supportive, quick-response feel that offers firm support while lightly contouring with the body.

Yes, we do. All Malouf mattresses qualify for a 100-night sleep trial. Because it takes time for your body to adjust to a new mattress, we ask that you sleep on the mattress for a minimum of 30 days. If after 30 days you are not satisfied with your purchase, you may initiate a return. Items will only qualify for a full refund if a mattress protector was used during the trial period.

The Malouf mattress warranty is available for 10 years from purchase date. Customers must use a mattress protector on their mattress, or it will void the warranty.

You can email us at info@maloufhome.com, call (888) 910-0235, or chat with us during business hours.

The best pillow for your sleep position is one that properly aligns your spine. Typically, side sleepers benefit from firmer pillows, stomach sleepers from softer pillows, back sleepers from medium-firm pillows, and universal sleepers from soft, versatile pillows. Shoulder cutout pillows are a great option for side sleepers.

If you sleep hot, you'll love the CarbonCool™ LT in both regular and shoulder cutout variations. The innovative cooling technology in the pillow absorbs and dissipates body heat to maintain the optimal sleep climate all night long. Our gel-infused Zoned Dough™ and ActiveDough™ pillows are also a great fit for those who sleep hot.

A good pillow maintains its best quality for about 2-3 years. After that, we recommend replacing your pillow to ensure your pillows are supportive, comfortable, and stay free of allergens.

We recommend using a pillow protector to protect your pillow from stains, spills, and allergens.

Plush and firm feels are based on personal preference and your sleep style. While a soft pillow has more give, a firmer pillow will provide continuous support to your head throughout the night. Typically, side sleepers benefit from firmer pillows, stomach sleepers from softer pillows, back sleepers from medium-firm pillows, and universal sleepers from soft, versatile pillows.

If you are a sensitive sleeper and struggle with allergies, our bamboo charcoal pillows are the perfect fit for you. Infused with activated charcoal to help regulate moisture, odor, and temperature, these pillows are available in both our Dough™ and ActiveDough formulations.

The unique shoulder cutout achieves comfort and proper support for side sleepers, so you wake up refreshed. When you lie on your side, your shoulder will sit right in the cutout in the middle, aligning your spine and relieving aches and pains.

The main difference between our Dough and ActiveDough pillow lines is the density of the foam. Our proprietary Zoned Dough memory foam is a bit firmer and provides cushioning relief to ease tension that inhibits sleep. ActiveDough is more responsive than our Dough formulation and has been described as softer than regular memory foam. It provides relief from aches and pains so you can experience rejuvenating sleep, all night long.

Pillow loft refers to pillow thickness. Loft plays a vital role in aligning your neck and spine. Low loft pillows are typically around 4 inches or less, mid-loft is 5-6 inches, and a high loft is anything higher than 6 inches. Generally speaking, stomach sleepers benefit from a lower loft, side sleepers benefit from mid-high, and back sleepers can benefit from any of the three.

If you're looking for an environmentally friendly option, you'll love our Zoned Talalay latex pillow. Known as "Earth's most perfect sleep material" this pillow is produced with biodegradable ingredients from renewable resources and raw materials. The result? A pillow that's good for you, and good for the planet.

If you're looking for a sheet set that regulates temperature, you'll love our Smooth Bamboo Rayon Sheet Set or our Botanical Sheet Set with TENCEL™ Lyocell. Both fabrics help regulate temperature and wick away moisture and will keep you cool and dry night after night.

Yes. All Malouf sheets have Universal Fit technology with ultra-thick elastic and extra-deep pockets on the fitted sheet, ensuring it stays on, no matter what position you choose to sleep in.

Your Split King sheet set comes with two fitted sheets that are Twin XL sizes to go on each individual mattress. They also come with a regular top sheet and two pillowcases.

All Malouf sheets are OEKO-TEX® certified, meaning they've been tested for harmful substances to protect your health.  Products that carry the Standard 100 label have been tested and proven free of harmful levels of toxic substances.

Yes. We recommend using a mattress protector to protect your investment from spills, stains, and dust mites. If you purchase a Malouf mattress, the warranty on your mattress will be voided if you do not use a mattress protector.

Yes. Stains on a mattress will void the warranty, but when the mattress and protector are purchased together on the same receipt, the mattress will have a warranty against stains for 15 years.

A Split King mattress protector purchase will come with two Twin XL protectors, one for each mattress of your Split King sleep setup.

The right mattress topper for you depends on preference. If you're looking for the contouring comfort of memory foam, you'd love our 2.5 Inch Gel Memory Foam Mattress Topper. If you want a more plush, cloudlike feel, our 3 Inch Down Alternative Mattress Topper is a great choice.

Our 2.5 Inch Gel Memory Foam Mattress Topper has ventilated gel memory foam that pulls heat away from your body for more comfortable sleep.

Yes! Malouf mattress protectors have an H2Pro™ liquid-proof backing, providing 100% liquid-proof protection.

Yes. We recommend using a mattress protector to protect your investment from spills, stains, and dust mites. If you purchase a Malouf mattress, the warranty on your mattress will be voided if you do not use a mattress protector.

Yes. Stains on a mattress will void the warranty, but when the mattress and protector are purchased together on the same receipt, the mattress will have a warranty against stains for 15 years.

Some fabrics can retain heat, but all Malouf protectors are made with breathable fabrics, so it provides the protection you need without compromising comfort.

We recommend washing your protector once or twice a month, or on an as-needed basis. Note we recommend washing your sheets more often (once per week) to ensure your sleep environment stays fresh and clean.

A Split King mattress protector purchase will come with two Twin XL protectors, one for each mattress of your Split King sleep setup.

Yes. Our mattress protectors are easy to clean and maintain. All Malouf protectors are machine washable and dryer safe. Follow care instructions to optimize the care for your protector.

If you're looking for a sheet set that regulates temperature, you'll love our Smooth Bamboo Rayon Sheet Set or our Botanical Sheet Set with TENCEL™ Lyocell Fiber. Both fabrics help regulate temperature and wick away moisture and will keep you cool and dry night after night.

Universal Fit technology means our fitted sheets are made with ultra-thick elastic and extra-deep pockets to ensure a secure fit on a variety of mattress sizes. We created this technology to eliminate the hassle of your fitted sheet popping off every night.

Yes. All Malouf sheets have Universal Fit technology with ultra-thick elastic and extra-deep pockets on the fitted sheet, ensuring it stays on, no matter what position you choose to sleep in.

We recommend washing your sheets weekly to keep your sleep environment clean and fresh. Many customers have two sets of sheets so they can switch on wash days.

Flat sheets are a rectangular shape, finished at the edges, but without any kind of elastic or three-dimensional shape to them. Fitted sheets have corners sewn into them and most often have elastic sewn in on two or four sides. Your fitted sheet goes over your mattress protector.

All Malouf sheet sets include a fitted sheet, flat sheet, and a pillowcase set. You will receive one or two pillowcases depending what size you are selecting—Twin and Twin XL sets come with one, while all other sizes include two.

Your Split King sheet set comes with two fitted sheets that are Twin XL sizes to go on each individual mattress. They also come with a regular top sheet and two pillowcases.

Sateen is made from the mercerized fibers of any cotton plant, and woven in a satin weave, meaning multiple threads of the same direction dominate either surface. Sateen has a more shiny, draped look. Malouf Botanical Tencel Lyocell Sheet, and Natural Supima Sheets, have a sateen weave.

Percale is a weave of fabric with a simple crisscross pattern. The yarns go one-under one-over, creating a tight-knit structure that is smooth and durable. Percale sheets feel crisp to the touch, and they get softer with every wash. Malouf Soft Knit Brushed Microfiber and Linen-Weave Cotton sheets have a percale weave.

Twill is a type of textile weave with a pattern of diagonal parallel ribs. Twill weaves are strong, making the fabric more durable. Our Smooth Bamboo Rayon sheets have a twill weave.

All Malouf sheets are OEKO-TEX® certified, meaning they've been tested for harmful substances to protect your health.  Products that carry the Standard 100 label have been tested and proven free of harmful levels of toxic substances.

The right mattress topper for you depends on preference. If you're looking for the contouring comfort of memory foam, you'd love our 2.5 Inch Gel Memory Foam Mattress Topper. If you want a more plush, cloudlike feel, our 3 Inch Down Alternative Mattress Topper is a great choice.

Yes. We recommend putting your mattress protector on top of your mattress topper to keep it clean and fresh.

Hypoallergenic down alternative provides cloudlike comfort to your sleep environment—without the odor, allergens, or sharp quills often associated with down. It’s a great option that easily softens and refreshes your existing mattress.

Memory foam offers contouring support with a plush feel loved by all sleep types. Our 2.5 Inch Gel Memory Foam Mattress Topper is a great way to easily refresh your existing mattress.

Our 2.5 Inch Gel Memory Foam Mattress Topper has ventilated gel memory foam that pulls heat away from your body for more comfortable sleep.