Returns
Our 100-night sleep trial applies only to mattresses, adjustable bases, and sleep bundles purchased on maloufhome.com. All other returns must be initiated within 30 days of delivery. Purchases made in-store or through a retailer's website will have a separate policy and must be handled with that retailer. Returns and shipping claims can be initiated here.
Details
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Bundles
Sleep bundle returns must be initiated within 100 days of delivery. Because it takes time for your body to adjust to a sleep bundle, we ask that you try it for a minimum of 30 days. If after that time you are not satisfied with your purchase or the product is damaged when delivered to your home, you may initiate a return here.
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Mattresses
Mattress returns must be initiated within 100 days of delivery. Because it takes time for your body to adjust to a mattress, we ask that you try it for a minimum of 30 days. If after that time you are not satisfied with your purchase or the product is damaged when delivered to your home, you may initiate a return here.
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Adjustable Bases
Adjustable base returns must be initiated within 100 days of delivery. Because it takes time for your body to adjust to an adjustable base, we ask that you try it for a minimum of 30 days. If after that time you are not satisfied with your purchase or the product is damaged when delivered to your home, you may initiate a return here.
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Furniture
Furniture returns must be initiated within 30 days of delivery. To return an online purchase or if the product is damaged when delivered to your home, you may initiate a return here.
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Accessories
All accessory returns (bedding, pillows, protectors, and toppers) must be initiated within 30 days of delivery. To return an online purchase or if the product is damaged when delivered to your home, you may initiate a return here.
Ask a Sleep Expert
Still have questions?
To speak to a customer service agent, you can send us an email, and we will get back to you shortly.